Co-Managed IT Services
Empowering Your IT Team for Success
Maintaining an agile, efficient, and secure IT infrastructure is critical to business success. However, managing everything internally can be overwhelming, especially as technology evolves rapidly.
Our co-managed IT solution is designed to partner with your in-house IT team, blending the strengths of your internal IT department with our tools, expertise, and support.
So, whether you need assistance with specialised tasks, 24/7 monitoring, or extra hands during peak times, co-managed IT services offer flexibility and scalability without replacing your existing IT team.
Enhanced Expertise
Tap into the specialised knowledge of certified IT professionals who stay updated on the latest technology trends and best practices.
Cost-Effective Support
Reduce overhead costs by outsourcing specific IT functions, such as help desk support or system monitoring, instead of hiring additional full-time staff.
Increased Efficiency
Focus on strategic initiatives while we handle time-consuming tasks like patch management, backups, and compliance reporting.
Device as a Service (DaaS)
Simplify Your Hardware Management
Netbox Managed IT’s commercial model that offers devices (like computers, laptops, tablets, and more) through a subscription-based model as an alternative to cap-ex purchases.
Our DaaS allows our customers to track the full asset lifecycle from inception to recycling – we even offer money for old equipment to put towards new or to add to your bottom line!
This is the best way for your business to save money by capitalising on residual value rates from our funders and saving you an additional 5%* on your new equipment. 100% of the DaaS agreement can easily be written back against your business’s P&Ls—not just optimising your fleet of devices but adding to your profitability.
Cost Predictability
With a subscription-based model, you avoid large upfront costs and can budget easily. You pay only for what you need, with predictable monthly fees.
Access to the Latest Technology
Stay competitive by providing your team with cutting-edge devices. DaaS ensures your hardware is always up-to-date with the latest features and performance.
Simplified IT Management
Offload time-consuming tasks such as provisioning, updates, and troubleshooting to a trusted partner, freeing your IT team to focus on strategic initiatives.
Fully Managed IT Subscription
Worry-Free IT Solution for Your Business
Entrust your organisation’s entire technology needs to Netbox Managed IT; our fully managed IT services offer comprehensive IT management for organisations lacking internal IT resources or preferring to outsource their IT department entirely.
Fully managed means you do not have to set up any machines; management, patching, and backup are all taken care of for you. The additional controls let you decide how to scale and manage High Availability (HA) and Disaster recovery (DR) situations.
Managed Services, provided by our experienced engineers, can help your organisation focus on your core objectives, access the skills and expertise you need, optimise operating expenses, enable seamless scalability, and avoid costly downtime – all while delivering reliable IT services, ensuring 24/7 operation.
Monitoring and Support
Continuous monitoring of your IT systems to identify and resolve issues before they impact your business, with on-demand support to troubleshoot problems.
Data Backup and Recovery
Automated backups of critical data to protect against data loss, with fast, reliable recovery solutions to minimise downtime in the event of an incident.
Hardware and Software Management
Procurement, installation, and maintenance of all your IT equipment, with additional software license management to ensure compliance and efficiency.
Managed Security Services (MSSP)
Protect Your Business, 24/7
At Netbox Managed IT, we ensure your IT systems are operational and work in the background as your own Managed Security Service Provider.
We can offer proper security as a service, ensuring your people and systems are safe, secure, and compliant. At the heart of our security Service is our SOC team, which is available 24/7, run by expert engineers and analysts and costs a fraction of the price for customers to make use of than it would cost to build an in-house SOC.
Your business can trust us to detect and manage threats accordingly, keep you updated with regular reports showing areas of vulnerability, and develop a plan to bridge those gaps.
Most other MSPs would charge for this as a bolt-on, but Netbox Managed IT Services does not believe in capitalising on threats to your network data, so we provide this service as standard—keeping your data safe and actors zeroed.
Proactive Threat Detection
Stop cyber attacks before they happen. Our real-time monitoring and advanced threat detection tools identify and mitigate risks before they escalate.
Around-the-Clock Monitoring
Cyber threats don’t keep business hours. With 24/7 monitoring, our team ensures your systems are always protected, regardless of time or day.
Cost Efficiency
Avoid the high costs of building and maintaining an in-house security team. MSS delivers enterprise-grade security at a fraction of the price.
On-Site IT Support
Expert Assistance, Right Where You Need It
Our remote support excels in addressing software-related issues, routine maintenance tasks, and even network problems. It is often faster, more convenient, and less intrusive than onsite support. Furthermore, remote IT support can extend and offer around-the-clock, 24×7 service.
However, we realise that sometimes, only a friendly face will do. We want to meet our clients face-to-face and having that direct interaction with our Tech team can be comforting and give you peace of mind that we are ‘on it’ and giving our all to support your business.
At Netbox Managed IT, we provide on-site support as part of our standard IT contract. No longer will you have to find budget to purchase block time, gone are the days of negotiating additional costs for something you already pay for – make the call, switch the kettle on, sit back and relax, we are on our way! This is the Netbox Managed IT way.
Hands-On Expertise
Our on-site IT specialists are there to troubleshoot and resolve issues quickly and effectively.
Fast Response Times
Minimise downtime with prompt in-person assistance for urgent technical problems.
Comprehensive Coverage
Our on-site team handles many IT tasks, from hardware repairs to network optimisation.